Employee Benefits & Support Assistant

About the Role

Closing Date: 10th January, 2025 

• Dynamic work environment and collaborative team culture
• Comprehensive learning and growth opportunities
• Access to wellness programs and fitness passport
   

The Employee Benefits and Support Assistant will be a valued member of the Payroll team, providing essential customer and administrative support. This role involves responding to staff and management inquiries regarding remuneration, benefits, payroll, and rostering. The Support Assistant is responsible for Masterfile data entry, ensuring seamless integration between employee onboarding and payroll processes. Additionally, the role includes daily management of the People & Culture (P&C) help desk, prioritising and triaging incoming queries for efficient resolution. We are actively seeking candidates who meet the following requirements to apply for this exceptional opportunity.

• Minimum of 12 months of administrative experience in a dynamic, customer-focused environment.
• A qualification in office administration or an equivalent discipline, or comparable experience in a related field.
• Proven ability to deliver high-quality customer service with a proactive and responsive approach to managing inquiries and resolving issues.
• Practical experience and proficiency in general office administration tasks, including accurate keyboard/data entry skills. Proficiency in Microsoft Office Suite and other relevant office software.
• Demonstrated ability to manage a busy workload, prioritise tasks effectively, and meet deadlines in a fast-paced environment.
• A self-motivated individual with the ability to work independently while maintaining focus and efficiency.

Employment Type: This is a permanent, full-time opportunity.
 

For further details, please refer to the Position Description or alternatively contact Kirby Cooper at Kirby.Cooper@awh.org.au for a confidential discussion.

About Albury Wodonga Health (AWH)

AWH serves as the largest regional healthcare provider between Sydney and Melbourne, situated in the border cities of Albury and Wodonga. With a dedicated team of over 3,000 professionals, we proudly service a population of up to 300,000 across North-East Victoria and Southern NSW. Our extensive network encompasses two primary hospital campuses and an additional 22 sites, delivering a diverse range of emergency, surgical, women’s and children’s, community, mental health, allied health, and sub-acute services. Our growth continues with the opening of a state-of-the-art Emergency Department in 2024, and excitingly, the construction of a new hospital at our Albury site by 2028.  This expansion will greatly elevate our ability to service the needs of our community, and we need a great team of people like you to accomplish this.

What awaits you at AWH?

We are committed to our Employee Value Proposition and will deliver on our key pillars of Growth, Balance, Contribution and Lifestyle. We provide comprehensive induction and training to set you up for success, offer exceptional Rewards and Benefits and continuously nurture your professional growth by providing opportunities for development. 

Are you ready to become part of our team?

To uncover compelling reasons to embark on this career journey with us and become part of our fantastic team, please refer to our Candidate Information Pack.

Salary and terms will be in accordance with the relevant state EBA or Award.

AWH prioritises Equal Employment Opportunity, Ethical Practice, and embraces Cultural Diversity and Social Inclusion. We welcome applications from Aboriginal and Torres Strait Islanders. Please note that appointments are contingent on satisfactory pre-employment checks including Criminal Record check and working with Children checks.

Important Notice: All healthcare workers must maintain all vaccinations required by relevant healthcare regulations, guidelines, or their specific role within the organisation. In addition to mandatory vaccinations, AWH strongly encourage all employees to receive the COVID-19 vaccination and the seasonal influenza (flu) vaccination, as recommended by public health authorities and as a preventative measure to help ensure the safety and well-being of patients, colleagues, and the broader community.

Join our Talent Community

Not the right role for you?  Let us know what you’re seeking! 
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