Admin Officer - Mental Health

About the Role

Closing Date: 09/08/2026 

Mental Health Administrative Support Officer (Casual) - Join Our Mental Health Services Team and Make a Difference

Are you an organised, compassionate, and adaptable administrator looking for a rewarding role in healthcare? We are seeking enthusiastic Mental Health Administrative Support Officers to join our casual workforce and provide vital support across a range of Mental Health services throughout Albury, Wodonga and Wangaratta.

In this dynamic role, you will be part of dedicated multidisciplinary teams supporting consumers, families, and clinicians across a variety of community and specialist mental health programs, including:

• Albury Community Care Team (CCT)
• Wodonga Community Care Team (CCT)
• Wangaratta Community Care Team (CCT)
• Infant Child and Youth Mental Health Services (Wodonga and Wangaratta)
• Nolan House, Albury
• Kerferd, Wangaratta

About the Role

As a Mental Health Administrative Support Officer, you will play a key role in ensuring the smooth operation of our services while providing a welcoming and professional experience for consumers, families, clinicians, and visitors.

Your responsibilities will include:

• Providing high-quality administrative support to Program Managers and multidisciplinary teams.
• Delivering reception, office management, service monitoring, and administrative support functions.
• Acting as a first point of contact for consumers, including those presenting in crisis or experiencing acute mental health concerns.
• Maintaining accurate data entry across multiple databases and information systems.
• Managing and tracking clinical records and documentation.
• Assisting with rostering, billing, financial monitoring, and reporting activities where required.
• Supporting the orientation and training of new administrative team members.
• Contributing to a positive, collaborative, and consumer-focused environment.

About You

You will be someone who:

• Has strong administrative and organisational skills.
• Thrives in a busy and varied work environment.
• Demonstrates sensitivity, professionalism, and empathy when interacting with consumers and families.
• Is confident using a range of computer systems and databases.
• Can effectively manage competing priorities and maintain attention to detail.
• Enjoys working collaboratively as part of a multidisciplinary team.

Why Join Us?

• Gain experience across a diverse range of Mental Health programs.
• Work with supportive and experienced multidisciplinary teams.
• Be part of an organisation committed to improving the health and wellbeing of our communities.
• Enjoy the flexibility of casual employment while making a meaningful impact every day.

Employment Type: Casual

Contact details: We encourage you to reach out to Rowena Wetmore, rowena.wetmore@awh.org.au for further details and a confidential discussion or view the Position Description 
 

About Albury Wodonga Health (AWH)

AWH serves as the largest regional healthcare provider between Sydney and Melbourne, situated in the border cities of Albury and Wodonga. With a dedicated team of over 3,000 professionals, we proudly service a population of up to 300,000 across North-East Victoria and Southern NSW. Our extensive network encompasses two primary hospital campuses and an additional 22 sites, delivering a diverse range of emergency, surgical, women’s and children’s, community, mental health, allied health, and sub-acute services. Our growth continues with the opening of a state-of-the-art Emergency Department in 2024, and excitingly, the construction of a new hospital at our Albury site by 2028.  This expansion will greatly elevate our ability to service the needs of our community, and we need a great team of people like you to accomplish this.

About Mental Health Services at Albury Wodonga Health (AWH)

Albury Wodonga Health (AWH) is established in the twin cities of Albury and Wodonga, between Sydney and Melbourne. Our dedicated team of nearly 3,000 staff supports a population of 250,000 people throughout North-East Victoria and Southern NSW.  Our extensive network encompasses two primary hospital campuses, and an additional 22 sites, delivering a diverse range of emergency, community, mental health, allied health and sub-acute services.

AWH is an Area Mental Health and Wellbeing Service, providing mental health treatment, care and support, including delivering Alcohol and Other Drugs services. We deliver 10 specialised community-based programs, along with three acute care services and three facilities dedicated to recovery and rehabilitation. We also provide services supporting families coping with parental mental illness and facilitating connections to carer consultants.

Our Mental Health and Wellbeing teams comprise mental health clinicians with a background in nursing, occupational therapy, social work and psychology, all of whom have experience in helping people through a range of therapies. The diversity of our service provides a range of experiences for our team and will assist you in expanding and embedding your clinical practice skills.

What awaits you at AWH?

We are committed to our Employee Value Proposition and will deliver on our key pillars of Growth, Balance, Contribution and Lifestyle. We provide comprehensive induction and training to set you up for success, offer exceptional Rewards and Benefits and continuously nurture your professional growth by providing opportunities for development. 

Are you ready to become part of our team?

To uncover compelling reasons to embark on this career journey with us and become part of our fantastic team, contact people.culture@awh.org.au for a copy of our Candidate Information Pack and the Position Description. 

Salary and terms will be in accordance with the relevant state EBA or Award.

AWH prioritises Equal Employment Opportunity, Ethical Practice, and embraces Cultural Diversity and Social Inclusion. We welcome applications from Aboriginal and Torres Strait Islanders. Please note that appointments are contingent on satisfactory pre-employment checks including Criminal Record check and working with Children checks.

Important Notice: All healthcare workers must be fully vaccinated or hold an approved medical contraindication certificate. Successful candidates will need to provide documentation of their COVID-19 and flu vaccination status.
 

Join our Talent Community

Not the right role for you?  Let us know what you’re seeking! 
We’d love you to join our Talent Community so our team can connect with you about other opportunities.  To register your details, click Join our Team